Web Technomatic Pte Ltd is the data controller responsible for your personal data when you use our AI website builder and related services.

We may collect and process the following types of personal data:

a. Account and Contact Data

• Full name
• Email address
• Password (encrypted)
• Business information (if applicable)
  
  

b. Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited, actions taken, and interaction logs
  
  

c. Website Content

• Text, media, and settings used to build your website
• Uploaded files, domains, and published content

We collect, use, and process your personal data in accordance with the consent and notification requirements of the Singapore PDPA. We process this information to fulfill our contractual obligations to you, deliver our setup and technical maintenance services, protect our platform security, and pursue our legitimate business interests (such as system optimizations and business analytics).

You may withdraw your consent for optional processing (such as marketing communications) at any time.

We use your data strictly to:

• Provide, maintain, configure, and optimize your AI website builder environment.

• Deliver technical maintenance packages, server uptime support, and customer troubleshooting.

• Process secure financial billing and subscription management.

• Monitor platform performance and prevent malicious activity or unauthorized system access.

• Coordinate system updates and critical service announcements.

We will only send marketing communications where permitted by applicable law and, where required, with your consent. You may opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us. If we send marketing messages by phone or SMS, we will comply with applicable Do Not Call and anti-spam laws in Singapore.

We do not sell, rent, or trade your personal data. To deliver enterprise-grade performance, configure your web environments, and provide ongoing maintenance, we utilize trusted third-party data processors. These include:

• Upstream Infrastructure Partners: Premium, global technology networks used to host and power your software environment securely. (Note: Our core technology partners are bound by strict contractual Data Processing Agreements (DPAs) that align with global security frameworks, including AES-256 encryption).

• Financial Processing Vendors: Secure, PCI-compliant payment gateways handling your service subscriptions.

Where data is securely transferred or stored outside of Singapore to utilize our global cloud infrastructure, we take all necessary contractual steps to ensure the recipient provides a standard of protection equivalent to the Singapore PDPA.

We retain your personal data only for as long as necessary for the purposes outlined above or as required by law.

You can delete your account and data at any time by contacting us or through your account settings.

Under the Singapore Personal Data Protection Act (PDPA), you possess clear rights regarding your personal information. These include:

• Access: You have the right to request a copy of the personal data we hold about you and information on how it has been used or disclosed over the past year.

• Correction: You have the right to request that we correct any inaccurate, outdated, or incomplete personal data we hold about you.

• Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your data at any time (such as opting out of marketing communications).

To exercise any of these rights, please submit a formal written request to our Data Protection Officer at dpo@webtechnomatic.com. We will evaluate and respond to your request within the standard 30-day statutory timeline.

We use cookies and similar technologies to:

• Authenticate sessions
• Understand user behavior
• Improve website performance

You can manage your cookie preferences via your browser.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. If we become aware of a data breach involving personal data, we will assess the incident and notify the relevant authorities and affected individuals where required by applicable law.

We may revise this Privacy Policy periodically. Changes will be posted on this page and, where appropriate, we will notify you via email or in-app notification.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at dpo@webtechnomatic.com